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Problems with shipping to Canada

I checked the Forums but this topic doesn't seem to have been addressed before so potential shippers to Canada take heed. In June I shipped an item to Canada by FEDEX where the buyer had agreed to pay shipping and be responsible for paying the import duties. However FEDEX has been unable to collect the fees from the buyer and have informed me that as shipper I am ultimately responsible for payment. Luckily the amount I'm out of pocket is not large ($120) but I just wanted Agoner's to be aware of this possible pitfall especially if shipping high-value items
jaynewt

Showing 1 response by bdgregory

bdgregory
1,721 posts
 
I had the same thing happen (I can tell we both received the same form letter). In my case I sent an email to the buyer (this happened 4 months after the sale) reminding him he agreed to pay these fees. Fortunately for me, he had already paid them (ie 3 days before he received my email), and I never heard again from FEDEX.

My policy now is the same as Cytocycle's - USPS or nothing.
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