Qobuz is a nightmare. I did the latest update and now all my favorites are gone and even though I am logged in all I get is the 30 sec music samples when I try to stream, both on the app and the web player. Chat didn't reply--says an answer in four hours then three and then four days. No replies to my emails. This is the second time this has happened. The first time chat helped but this time nothing.
I'm moving on to Tidal or Amazon.