"New off Audiogon" New as in positively unopened box?
In any event you have a very good turntable that has some unique components in the deck and in the tonearm. I'd suggest an email to the importer Musical Surroundings and succinctly describe the problem you're having. Also mention the name of your Clearaudio dealer as they may not be a servicing dealer.
Include the model code and serial number in your email.
In any event you have a very good turntable that has some unique components in the deck and in the tonearm. I'd suggest an email to the importer Musical Surroundings and succinctly describe the problem you're having. Also mention the name of your Clearaudio dealer as they may not be a servicing dealer.
Include the model code and serial number in your email.