I had the same problem back in 1999 and called Oracle at 1-819-573-5488 and spoke with Henri Labbe. He sent me a new subchassis and two new springs that completely fixed the problem. The cost was $185. I have no idea whether Oracle or Mr. Labbe are still around but you might want to give them a try. The address for Oracle was 4124 Industrial Blvd. Sherbrooke, J1L2S6, Quebec, CANADA.
problem with oracle alexandria turntable
for some reason, the platter on my oracle is cock-eyed when rotating, and so scraping on base. have tried a number of differint ways of adjusting the screws in the three adjustment "poles"----unit was out of comission for awhile during some work in house.
not sure if I need to take into a shop for work, or I simply don't know what the hell I'm doing---bought unit used ten years ago, and have no brochures, etc. I'm clueless in regards to above. Any help would be appreciated.
not sure if I need to take into a shop for work, or I simply don't know what the hell I'm doing---bought unit used ten years ago, and have no brochures, etc. I'm clueless in regards to above. Any help would be appreciated.