Problem with FedEx Ground Shipping?


Does anybody ever have problem with FedEx ground shipping? FedEx ground is little cheaper compared to UPS ground and based on my experience with FedEx, I assume FedEx ground is good too.

However, within the last 2 months, FedEx ground messed up my three packages, two are damaged and one is LOST! And worst is they are not too friendly in handling claim!

Does anyone have the same problem with FedEx ground? I like to know if I am alone or just FedEx ground in my area is bad.
ekl7765

Showing 1 response by paulwp

I have used FedEx Ground and the buyer of my speakers reported they arrived in fine shape. I have also received lots of stuff from UPS and never had a problem with them either.

But, and this probably just says something about the individuals who work in my neighborhood, I have more trust in UPS. My UPS guy goes through my gate, up the stairs to leave things in front of my door where they can't be seen from the street. While I was out walking the other day I noticed a FedEx Ground package in a neighbor's driveway on the edge of the sidewalk - like a throwaway paper - even though his gate was open and his front door just a few feet away.

FedEx Ground is an acquisition, another company really. Not the same standards of service as FedEx.