Paying an upfront fee for a repair estimate is customary in the stereo repair business. The fee is factored in when the repair work is done. If you decide to have the work done elsewhere then the estimate fee is forfeited. What you're paying for is the diagnosis of the problem and an "estimate" of the cost to repair it. Based on your posting, you never received the diagnosis so you should demand your money back or threaten legal action. As a last resort, take the gloves off and identify the shop on forums like this. Bad behavior isn't right and shouldn't be ignored.
Power Amp Repair Question
Just wonder how best to proceed in my situation. I took my McCormack Micro Power Drive to a repair shop one month ago. They had a $100 estimate fee and I assumed I'd get an estimate with a diagnosis. After one month, the shop doesn't know what's wrong but says I lose the $100 if I want it back. I asked if they might know in 2 more weeks and they said probably not. So, how long is it reasonable to wait? 2 months? More? Is it fair to ask for the estimate fee when there's no diagnosis or estimate after one month?
Thanks,
Ron
Thanks,
Ron