Anyone who buys something to be shipped should realize there is the possibility that it could be damaged in transit. If this unit doesn't function correctly with his next TV, I think it would then be safe to assume something could well be wrong inside the case. It's a bummer, but the buyer should take it to the shop to find out, and make a claim with the shipper if need be. It's hard to get satisfaction that way though in the absence of obvious box damage, so if I were the seller, I'd probably offer to split the repair cost, but I see no reason for you to have to take the piece back and pick up the repair tab by yourself (unless you did a lousy packing job). Best of luck!
Potential problem with sale.
I didn't see this possible dilema addressed in the archives. My question has to do with a product you sell being properly represented, no functional or comsmetic issues, but not being compatible with the buyer's system. Case in point-- I have recently sold a dvd player (Camelot) which when hooked up to the buyer's 16:9 tv (Panasonic) produces uneven blackbars when playing a 2.35:1 movie in progressive scan mode-thin bar at the top and a wider bar at the bottom. The buyer is going to trade his tv for a Mitsubishi tomorrow and hopefully this will be a non-issue. I had no problems with my Sony XBR2. What is my obligation to the buyer if the new tv performs in the same manner? Am I to let him return the player to me for refund? My opinion is that sales on Audiogon are final and not a trial of the equipment (if properly represented). I have good feedback, and wouldn't want that to change because of this transaction. I am interested in the views and opinions of other Audiogoners as to this situation. Thanks for your time and input.
Jeff Strossner
Jeff Strossner