Policy changes at The Music Room TMR Audio


TMR has made a few changes to their policies which may interest folks.

Warranties for used gear is now 90 rather than 45 days.

Trial period is now 30 rather than 14 days.

There is now a restocking fee of 5%. Their rationale for this makes sense and seems reasonable. It would be nice if there could be exceptions to the restocking fee, such as cables and other products which don't need extensive checking for quality control. One result of this policy is that there is some more costly gear I would have tried but now am reluctant. I suppose that’s just a personal admission. 

 

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Showing 1 response by geof3

@sbank 

If the item you want has a “make offer” option, make an offer. There isn’t anyone specific to discuss it with. You will get an email of acceptance, or counter. You can haggle from there. Of course, there will be a bit of a premium if buying through them. They handle all the incoming shipping from any item, trade or otherwise and pay to put ads on EBay, Agon, etc. it all costs money…

Overall, I’ve had great success with them and think the new policy is very reasonable.