Policy changes at The Music Room TMR Audio


TMR has made a few changes to their policies which may interest folks.

Warranties for used gear is now 90 rather than 45 days.

Trial period is now 30 rather than 14 days.

There is now a restocking fee of 5%. Their rationale for this makes sense and seems reasonable. It would be nice if there could be exceptions to the restocking fee, such as cables and other products which don't need extensive checking for quality control. One result of this policy is that there is some more costly gear I would have tried but now am reluctant. I suppose that’s just a personal admission. 

 

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Showing 2 responses by coralkong

TMR is a great company to work with.

I would not hesitate to do business with them again.

@ozzy , interesting.

I've never traded in any equipment there, but have made (and they've accepted) offers I've placed before.

Easy, peasey. 

I even had an issue with a CD player and when they couldn't repair it, they refunded my money with zero hassles.