Have said this before, TMR & Holt Hill Audio are my go to shops. It's pretty great when the owners list their cel phones as the company contacts. Can't get more personalized than that. TMR appears to have a wider selection of hi-end gear but HHA has incredible vintage speakers & compnents. I don't know where they source them but most everything on their website is beautiful. Last year I purchased an Innous, Zen from TMR - as always, easy transaction all around and this spring I purchased a spotless Sansui, AU-9500 for my summer place from Holt Hill, came in three days from purchase, as described & looked like it was storred for 45yrs. Just my experience but so far, I believe you cant go wrong with either of these options. There are however posers out there (no negatve energy here and wont list anyone in particular) so take your time, do your research and pick the right spot to give your business to.
Policy changes at The Music Room TMR Audio
TMR has made a few changes to their policies which may interest folks.
Warranties for used gear is now 90 rather than 45 days.
Trial period is now 30 rather than 14 days.
There is now a restocking fee of 5%. Their rationale for this makes sense and seems reasonable. It would be nice if there could be exceptions to the restocking fee, such as cables and other products which don't need extensive checking for quality control. One result of this policy is that there is some more costly gear I would have tried but now am reluctant. I suppose that’s just a personal admission.