Scam
Buyer received item but says item not as expected.
Files a claim with PP and can get money back immediately if it is still in your account.
They do not have to prove "not as expected".
They do not have to send the item back to keep the refund.
Questions :
What if they send back the wrong item
What if they send back an empty box.
Now you have a worthless counter claim....
Here is what I will be doing from now on.
Remove all sources of payment from PP other than a prepaid card.
Fund prepaid only as needed for purchases.
Remove all money from PP immediately up receiving.
Should this protect me from the scammers?
PayPal is a value tool