Paypal issue beware.


I sold a $1500 amp to someone here notified after delivery had physical damage to it looked like it was dropped. Anyhow contacted UPS to process a shipping claim. In the mean time he filed a pay pal case. Fine told him we would go through that process.  PayPal goes and gives him back his money with out tracking or evidence he sent it back! I call they said because he used some sort of mandated government payment they do not require any evidence that it was shipped back.  

What type of payment is this?


So the guy can order stuff put in a case saying it did not meet description and get money back with out returning a item? This makes no sense will never sell using pay pal again.   Just spent an hour on the phone with them.  Also I want to know what type of account this is seems like the best scam going order a whole bunch of crap say it didn't meet description and get money back and not have to return it.  I'm out $1500 paypal even charged me the fees for there great service and I don't have my product back! I don't understand how this is allowed. 

programmergeek

Showing 1 response by pkvintage

So here is what I have learned from this discussion to do business on PayPal. 

Scam
Buyer received item but says item not as expected. 
Files a claim with PP and can  get money back immediately if it is still in your account. 
They do not have to prove "not as expected". 
They do not have to send the item back to keep the refund. 

Questions :
What if they send back the wrong item
What if they send back an empty box. 

Now you have a worthless  counter claim.... 

Here is what I will be doing from now on. 
Remove all sources of payment from PP other than a prepaid card. 
Fund  prepaid only as needed for purchases. 
Remove all money from PP immediately up receiving. 

Should this protect me from the scammers? 

PayPal is a value tool