Pangea Distributing -- anyone else having trouble reaching them?


Anyone else having problems with Pangea Audio?

I bought a power cord from them that needs to be returned. I have been trying to reach them — via phone and email — for about 4 days. No response — at all.

Has anyone else had trouble with Pangea Distributing lately? Maybe it's just a weird lag because of Covid, etc. but I'm wondering if something's up.


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I got a nice note today after 5 days -- 2 phone calls and two emails. I got a mailer label. So, something's a bit off, there, but they did come through.
I had a problem with a Pangea interconnect and I wound up leaving a message on Audio Advisor's voice mail.  A few days later, a replacement magically arrived.  I'm still waiting for the mailer that will allow me to return the defective one, but I have to say that Audio Advisor and Pangea came through with alacrity.