Ortofon bronze PNP ALERT!!!!!

Soundsgood05, You are not an authorized Ortofon dealer and have no business disassembling a second hand cart and then holding Ortofon (or anyone) responsible for anything IMHO. I have owned dozens of Ortofons and you discredit our hobby to attack a company with such a long history and in such high standing, with such a frivolous case in point. I too am a long time Hi-Fi analogue guy and industrial designer and from what I can make out of your claim, I'm sorry, it is baseless. My advise? Get over it and move on. This should not be made as a public dispute. 

As for your comment on Nelson Pass, if I could understand it I would comment. Sufficed to say, Nelson is but another fountainhead of creation and a most charitable man with his knowledge, and a kind hearted soul in my experience. Likely if he felt something was "stupid" it must have worked long and hard to get under his skin. I would except his judgement on face value. 

If I may comment please, with all due respect.

-The OP wrote that Ortofon admitted to the manufacturing error. 

-Also, he was complimenting Nelson Pass, not insulting him.

If Ortofon was as concerned as some members on here for their high standing- they should have helped this cat out of a jam.

Regards,
gary

This was a response i got,the issue is a known issue.
To all the Ortofon cheerleaders,go to@%@%@%


Hi Steve

Yours went out before we knew the issue.
We've had it on 2 bronze and one black.
as soon as we get the cartridge body back with
receipt and confirm its condition, we will send out a
new body. We've seen it before! That's why we've no
hesitation regarding the problem and solution needed.
Even though you're not the original purchaser. If your
story was that the needle was bent in half that would be hard
pressed to be covered.



Yes Ortofon is not wise enough to "authorize", one
of the largest needle suppliers. In time they will learn
as their sales plummet. Their response to you should be
well it wasn't purchased from an authorized dealer but
yes we are aware we made a major defect on some of
our very overpriced high end cartridges so we will take
care of you "just this one time".

They are factory "firsts" (or so Orto thought when they
left the factory). I am not aware that Orto or any other
cartridge brand lets "seconds" out the door

Sorry, I rule for the defendant (Ortofon )....cart was bought used from a person who purchased from an unauthorized seller...the mfg. has no responsibility here.

If you buy grey market...you assume the risk in doing so. What part of "you don’t get something for nothing" confuses people?

With that being said...I wonder how some of these unauthorized sellers get their stock... I have the feeling that, in some cases, the manufacturers have no qualms about taking money from unauthorized sellers...while looking down upon them.

(For the record: I do understand that some GM sales are out of control of the mfg. Eg. Out of country purchased, imported on side... but don’t believe mfgs go out of their way to stop it...sales without warranty obligation works very well in their favor)