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No wonder SACD hasn't caught on

I was looking on Circuit City's website and they have over 2000 SACDs for sale. So I took some notes and then went to a local store to check things out. I wandered around in the music section and couldn't find any SACDs or DVD-As either. I thought they might have just mixed them in with the CDs but didn't have any luck locating any. So I went up to a sales person and told him that although I had seen a lot of SACDs on the website, I couldn't seem to locate any.

His response....."What's an SACD?" He looked baffled even after I explained what they were and, of course, he hadn't heard of DVD-A either. Must be the best kept secret in the music industry.
willster
jaybo
4,478 posts
 
so few posts on an audiophile sight is another reason
willster OP
66 posts
 
But wait, it gets even worse. The reason I'm looking to purchase music at Circuit City in the first place is so that I can use up the $50 gift card I got for participating in a work related study. I got to choose from a list of stores and chose Circuit City specifically because I knew they carried music.

So, since I couldn't find what I wanted at the store, I went back to the website. By this time I had spent quite a bit of time on this little project. When I finished making my music selections on the website, I had a total of just over $100 in merchandise to which I was planning to apply my gift card.

I started wading through the checkout procedure and came to a page whereon I am asked. Do you wish to apply a coupon or gift card to this purchase? When I selected "Yes" I was informed that I would not be allowed to use a gift card for music or video purchases.

Thinking I must have misunderstood something, I called the 800 number and was informed that, in fact, this was true.
Unfortunately for me, the very reason I had chosen Circuit City as opposed to some other store was to apply my money toward music. At the time of choosing a store I was not informed of any such restrictions. All I can say is that Circuit City just lost a potentially good customer for no good reason.

Let me put it this way. If I went to Circuit City and said that I wanted to buy a gift card but that I was placing specific restrictions on how Circuit City could spend the money I gave them for the purchase of the gift card, how many gift cards do you think they would be willing to sell me?

Why should I feel any different? I won't be giving them any of my business in the future.
tomcarr
1,708 posts
 

Yes I know this thread started in 2008, but it is still relevant today

 Recently I was discussing music with a colleague who is in her 30s.

I'm 65.

I mentioned I was looking to purchase some CDs and SACDs.

She was incredulous!

Her only response was "You're kidding, right?"

To her, listening to music involves compressed streaming and her phone. Period.

I honestly was surprised by her response.

I guess I should have known better.

Sigh...

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