Are they charging for each private message on your credit card?
It’s human nature to make everything increasingly more difficult. I remember when windows was a lot easier to deal with, Excel was easier to deal with before they contaminated it with every feature under the sun.
I remember when flying was more comfortable before they decided to cram as many people as possible in a tube.
The simplicity of frying an egg has not changed. I’m sure they’ll find a way to screw that up too eventually.