No output on New LS26


I just hooked it up for the first time and have tried both outputs and CD and Proc Pass Thru and get no response from volume. Re hooked main amp back up to pre-pro and it works fine. Hooked up Grado headphone amp up to outputs and nothing. Hooked Grado up to Monitor and get bleed thru so a signal is present. Hooked grado up to record out and get full sound. The culprit appears to be the volume switch. Spent an hour on the phone with the dealer, we racked our brains. Life sometimes has a simple solution that you just don't see it. OH also tried reset procedure 4 times. SO any one have an idea before I box it back up. Hoping is just a tad of magic dust, mixed with sap of oak tree and a frog eye. Let me know what you think.
theo

Showing 4 responses by mofimadness

Ted,

Make sure that the "Processor" is OFF, the "Monitor" is off and the "Mute" is off. I can come over if you need any help. Just let me know.
Also make sure that you have the tubes seated properly. If you have a bent pin that is missing the socket, the preamp won't come out of mute. Can you see if both tubes are lighting up? Maybe a bad tube? Did you get an extra set of tubes?
Ted,

Where are sending the output from the LS26 to? If you are sending it to your Mcintosh pre/proc are you selecting the correct setting on the Mcintosh?

If you can, hook up the CD player direct to the LS26, then take the output from the LS26 direct to the amp for the front (2) channels, thus bypassing the Mcintosh pre/proc completely. Not sure if your cables are long enough, but this would isolate the LS26 to just a (2) channel setup. If this works, then it's a setting on the Mcintosh that is wrong.
If you want to bring the LS26 over here tomorrow, it would only take about 30 seconds to hook it up to my system. That way you could tell for sure if it's "dead". I'm more than happy to help!!!