Those speakers do produce a lot of bass when working correctly. And you’ve run all the usual checks.
They are sensitive to room placement. Try moving closer/farher from the wall. And I mean move them 10 feet from the wall to a stupid position to see if you have a null.
if you have them, put a thick “bass trap” behind the speakers just sitting on the floor about two inches from the wall to see if your getting a null. If not handy, use two very thick couch cushions for a test. (I have to use a bass trap behind my subwoofers/main speakers due to a weird room configuration.)
They’re used so see if something is jammed or fell into the port (eg foam plug was out in and someone pushed it in)
Try toe while moving around. I wouldn’t think this is it, but you’re moving them around, so why not.
The real test is to buy a room microphone and go run REW test from your listening room. I did this extensively before treating my room. The mic is cheap and the software is free.
Or maybe you’re a bass addict. I have 800D3s and need two big SVS16 ultras to give me the bass I like. I ran REW and it showed all was good but I wanted to feel bass in my chest.