msb problems?


I have a link 3 and just purchased the 24 bit upsample I was very satisfied, I have a pair of Aerius speakers so I hear any and all changes but this one was dramatic, then all the sound improvements went away I sent the unit back to msb for repair and they found nothing wrong with it and sent it back, yes sound does come though it but there is no diff from listening to my cheap sony cd player buy itself,I did hook it up to other systems of my friends with the same results,and help? The people at msb have ears but cannot hear and I now have a dac that is usless to me after spending $700 on it, right now I am too upset to even talk to the people at msb.Help!
128x128happynick

Showing 2 responses by sellerwithintegrity

Happynick,

Are you still having problems with your LInk Dac III. If so I will try to intervene on your behalf since I am involved with the company.
Glad to have had the opportunity to speak with you today. Scott and the MSB crew are good guys and care a lot about getting things right. They are real techy kind of guys so sometimes they walk to a different drummer -- but that's also why their stuff is so good. In any case, it seems that Scott hadn't forgotten you and I am glad to see that a new unit is coming your way. If there is still a problem, then I will try my best to help you figure out what it could be other than the MSB stuff.
Keep me posetd.