It doesnt have anything to do with format, your unit should just play the standard Dolby Digital signal, how is audio hooked up via HDMI or other connection?
In your reciever check your menu to make sure your crossover isnt set to say 100hz while sub cut off could be much lower that could be one reason this is happening.
Example: If your sub is set to 40hz cut off and speakers on reciever are set to roll off at 100HZ, there is your missing info.
In your reciever check your menu to make sure your crossover isnt set to say 100hz while sub cut off could be much lower that could be one reason this is happening.
Example: If your sub is set to 40hz cut off and speakers on reciever are set to roll off at 100HZ, there is your missing info.