@missioncoonery
Yes going back to your original post yes you owned a 402. I do also and sorry you had issues. Usually from what I've heard McIntosh customer service is pretty good. However, do you think basically your opinion of McIntosh has changed because of the customer service? Jay's opinion doesn't mean squat to me because there are many reasons to own McIntosh. Their formula for success has definitely worked over the years. They are built like a tank and last years and hold very high resale value. If you like the sound great but if you don't move on. The new line of amps or their monoblocks are newer technology and have no autoformers. The overall sound has changed and moved to the neutral side. Whether that's good or bad is a matter of choice. Jay has gone to very high end amps and seems to snub his nose at more affordable equipment. Again while I appreciate what he's done his opinion is just that. Too many guys are hanging on to what he says or take it as gospel. What works for him may not work for you.
Yes going back to your original post yes you owned a 402. I do also and sorry you had issues. Usually from what I've heard McIntosh customer service is pretty good. However, do you think basically your opinion of McIntosh has changed because of the customer service? Jay's opinion doesn't mean squat to me because there are many reasons to own McIntosh. Their formula for success has definitely worked over the years. They are built like a tank and last years and hold very high resale value. If you like the sound great but if you don't move on. The new line of amps or their monoblocks are newer technology and have no autoformers. The overall sound has changed and moved to the neutral side. Whether that's good or bad is a matter of choice. Jay has gone to very high end amps and seems to snub his nose at more affordable equipment. Again while I appreciate what he's done his opinion is just that. Too many guys are hanging on to what he says or take it as gospel. What works for him may not work for you.