What's the problem with sending an email?
The days of just calling someone for immediate help are disappearing and you need to accept it as fact and move on.
You are only punishing yourself.
Magnepan 1.7 I speaker sock ???
Did any of the forum people try and order anything from Magnepan ?? I had one of my new Magnepan 1.7 I speaker socks get damaged, I called the dealer I bought them from and he said I had to call Magnepan direct and order it, he also said they had a new phone system which they don't answer very well, after calling them for over two weeks I could see nobody was ever going to answer or return a requested return call.......I called the dealer back, but it doesn't seem he can get one either.......I live a 100 south of Spokane , Washington.....These speakers are about a year old, one sock is dirty.......Come get them 1000.00, speakers , boxes and stands........And I promise to never buy another Magnepan or anything Magnepan makes......W