Lyra Titan: Stylus broken during shipping


Analog friends; I've a question.

I purchased a Titan i for the second arm on my tt. It's a dealer demo cartridge described as "best condition".

This one arrived yesterday:

http://i41.tinypic.com/1z39o3l.jpg

Did anyone of you ever had a damage like this on transport? The cartridge was very well packed in original box with stylus guard. Btw. it was impossible to find the broken stylus in the box.

Thanks for sharing your experiences,
Marco
heradot

Showing 4 responses by heradot

Thanks for your answers. Looking foreward to his statement when Business reopens tomorrow.
To move the discussion in the right direction: System was purchased by a local dealer who got it from the official local distributor. No customs were involved in our deal.

Started the discussion just to get a technical advice whether such a damage can occur on shipping.

Best,
Marco
Dear all, started this thread just to get a technical answer whether this could be a transport damage and not for dealer bashing.

The dealer offered me to today to send back the system and I will receive a full refund. Really good service although he also not knows what could cause this damage.

It's a real shame with this nice system.

Best,
Marco
Jfrech, I already have a Titan i in since more than 2 yrs in my setup and I love it. This one I wanted to buy for my second tonearm. Best, Marco