Looking for advice - Mola Mola Kaluga amp has no output

I wish you luck. That would make a very expensive doorstop.

Please unplug your Mola Mola Kaluga amp from all electrical power, wait a full 5 minutes. Plug it back and see if this works. If not, I suggest you call your retailer. If not possible, send another email to Mola Mola. Call them if possible.

A better solution is to call:

Distributors USA AND CANADA

GTT Audio

+1 908 850 3092

av@gttaudio.com

http://www.gttaudio.com

More suggestions:

Based on the search results provided, the Mola Mola Kaluga amplifier does have audio output, but there may be some troubleshooting steps required if the user is experiencing no output:

1. Verify the mains connection and check the fuse. If the power cable works with another device but the Kaluga does not power on, the fuse may need to be replaced.[1]

2. Check that the input switch on the Kaluga is set correctly to RCA or XLR, and verify the speaker wiring is connected properly between the positive and negative terminals.[1] 

3. Inspect the speaker cables for any shorts or issues that could be causing distortion or interruptions in the sound.[1]

4. Ensure the Kaluga is not in standby mode - the power LED should be lit white when the amp is on.[1]

5. If the 12V trigger input is being used, check that it is properly connected and that the trigger is activating the Kaluga as expected.[1]

If the user has followed these troubleshooting steps and is still experiencing no output, the Kaluga may require service or repair. The manual advises contacting the local retailer if the unit is not functioning as expected.[1]

[1] Kaluga Power Amplifier User's Manual

@hgeifman thanks for taking to time to respond. I have followed all of the above and its still non-functional. At this point it is evident to me that this needs repair. Let me wait to hear from Mola Mola. The fact that the units are powering up but are cold to the touch, and fuse isnt doing anything, means there is little i can do at this stage....thanks again.

Please call Bill Parrish from GTT. He is the USA Distributor for Mola Mola and is very helpful. His email address is av@gttaudio.com

I emailed him your Audiogon post.

@musicmatters1206, Email from Bill Parish from GTT says "Thanks - Yeah MM is out today, National Holiday over there. When they are back in and sort thru their emails they will just kick it to me. Then I will have a way of contacting him".

I suggest you call Bill Parish at GTT ASAP. He is aware of your Mola Mola situation because of my email. Thanks...

@musicmatters1206, Email I received from  Mola Mola:

"My name is Ewald Verkerk,
I am the international sales director at Mola Mola,
Sorry to hear about one of your amplifiers failing
Due to a public holiday our support team is not available today,
Please contact our US distributor GTT Audio for a swift response!
[filtered]
[filtered]
Have a good day,
Best Regards 
Ewald Verkerk"

Audiogon filtered out some of the words.  Please call Bill Parish at GTT for help with your Mola Mola equipment.  Thanks.  

@hgeifman many thanks for your immense help here. I will connect with Bill (he is actually in NJ, not too far from me) and keep you all posted, as this mysterious problem might of interest to many. Thanks again

Two questions:

1. Have you tried plugging in the Kaluga directly into an outlet rather than the power plant?

2. What is the input into the Kaluga? Have you been able to verify that this is working?

3. Isn't the Kaluga class D?  If so it is not surprising that it is not getting warm especially when not playing music.

@deone thanks for your response.

1. Yes, tried

2. XLR input from Zesto Leto preamp. I do not think Zesto is the issue, as the headphone output is working fine. Also both output tubes going out at the same time is rather unlikely

3. It is class D, but it gets warm when on. I have had these for years, they are never cold to the touch.

The one last thing i will do is change the xlr cables from Zesto to Mola Mola, but again two xlr cables going out at the same time just isn't likely.....what a mess.,

@musicmatters1206, This Audiogon member purchases non working amplifiers from various companies. I suggest you can him and see what he offers on your Mola Mola Kulgua amps. It certainly is worth a phone call.

Wanted - Broken / As Is / Non Working Audio Gear link:

Thanks all but i will wait to hear from Mola Mola and GTT before anything else, it is a great company and a great distributor with support reputation to back them up. Will keep you all posted.

Question: Aren't the Kaluga monoblocks?  if so, isn't it strange that neither of them is producing any output?  Can you borrow any power amp and test the preamp out?

@musicmatters1206, I agree with @deone above that is very strange that both Mola Mola amps stopped working at the same time. Is there a possibility the issue could be with the preamp? Please keep us posted thanks

Hi @musicmatters1206 were you able to get your situation resolved?