I used to own an Orchestra Reference, and currently have a DA30 and DA60. In my experience, in addition to being some of the most glorious sounding components, Jadis integrateds are as reliable as anything on the market. In fact, in my system, they've been flat out bulletproof. I've often heard Jadis transformers are warranteed for life, so if you bought the amp new, there should not be too much of an issue for you.
Since Jadis integrateds fuse each output tube, the statement of your technician doesn't seem especially plausible. In my JOR, I had a fully shorted KT90 output tube that caused absolutely no damage to the amp whatsoever. A bad tube would blow a fuse long before a transformer.
I realize this is not going to come across well, but my guess is that the problem is you. Do you have a load (loudspeakers) hooked up to the amplifier at all times? Running a tube amp without a load is a surefire way to blow the output transformers. The vast majority of tube amplifiers that have been built since day 1 have never had a problem with their transformers despite seeing a lot of bad tubes - look at all the vintage Dynacos, Fishers, Scotts, etc. that can be brought back to life even after decades of neglect.
Since Jadis integrateds fuse each output tube, the statement of your technician doesn't seem especially plausible. In my JOR, I had a fully shorted KT90 output tube that caused absolutely no damage to the amp whatsoever. A bad tube would blow a fuse long before a transformer.
I realize this is not going to come across well, but my guess is that the problem is you. Do you have a load (loudspeakers) hooked up to the amplifier at all times? Running a tube amp without a load is a surefire way to blow the output transformers. The vast majority of tube amplifiers that have been built since day 1 have never had a problem with their transformers despite seeing a lot of bad tubes - look at all the vintage Dynacos, Fishers, Scotts, etc. that can be brought back to life even after decades of neglect.