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iTunes can't find Network Storage

I am stumped by this problem.

Had iTunes on my old HP PC with music library of about 40 GB stored on Network Associated Storage (Netgear Ready NV+). Usually controlled this using SONOS...worked great. New ripped CD's were deposited in right files in NAS iTunes volume. Everything great.

Then my PC got stolen. Now have new HP PC with iTunes 8.0 and want to access the NAS hard drive iTunes music files. But nothing seems to work.

In iTunes Edit/Preferences/Advanced/iTunes Music Folder Location I use browse to insert the network location \\102.168.1.8\iTunes. iTunes hangs up. Always hangs up when I try this.

When I press on the left sidebar Shared iTunes Server...nothing happens.

For whatever reasons, the new empty iTunes software does not see and will not access the NAS iTunes folder.

BTW, Apple tech support tells me they do not support iTunes. Lovely.

Any suggestions...what am I doing wrong?

Glenn
gsherwood53

Showing 1 response by edgejazz

edgejazz
46 posts
 
The iTunes application in your new computer has not yet mapped its library (database) to your NAS drive (location). Try File/Add Folder to Library... and navigate to the folder in your NAS where all the music files reside.

When the mapping process is complete, go back to Edit/Preferences/Advanced/iTunes Music Folder Location > Change...and once again navigate to the same folder in your NAS (assuming it's the same folder you wish to add music files in the future).

Hope this helps.
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