I'm a little perplexed/surprised by TMR and who sells to them.....


TMR has become a significant player in used high end gear. Their pitch is "we pay you top dollar hassle free for your used gear" . 

OK, what's their idea of top dollar? It's 25% to 30% of MSRP minus more $ for blemishes that lower value. I know. I called them. 

The same sellers who list their used gear for 30 or 40% under MSRP and refuse legitimate offers from qualified buyers with proven buying or selling history who offer 1/2 or so of retail are roundly ignored or even insulted. Weeks later the same item shows up at TMR at 50% of retail and you know TMR paid half of that for it. 

What makes sellers do such a crazy thing?

yesiam_a_pirate

I recently sent in a request for my 2 year old anthem mca-525 amp not being used in perfect condition low hours, the price they offered me was highway robbery, I sold it for 68% more on ebay than TMR offered me. They are in business to steal your equipment, turn around and mark it up almost double...

I have purchased several high end amps from TMR and must say they have a great sales program, 90 warranty, great packing, fast response, great communication, highly recommend to buy from, but not to sell to, unless your desperate for cash.

The best option for TMR is to trade for some of their better gear. You get a better bet deal that way than outright selling to them. They will work with you. And as someone has said, they will come down on prices when they bought low. And what’s best is their quality control, guarantee, and return policy. I “sold” them a player that was perfect for CD but would not play SACDs. They got it repaired for only $200 which was great for both of us. My only complaint was over a sales guy that took too long to get back to me and I missed out on  a turntable I wanted. But nevertheless I would use them again and recommend TMR. 

@devinplombier - I guess that would depend on your definition of 'good money', which might be different for each person, but in my experience, I've been offered what I consider quite reasonable money for desirable gear, especially as they pay for shipping it to them and arrange for pickup, and I know I'm dealing with a professional organization and not just 'some guy on eBay'. Good to know in case there's a problem, and peace of mind is worth something.  

Hi, I live in the Denver area, so I can pick up and drop off my items at their location in nearby Erie, CO. I save a ton on shipping, particularly if the item is heavy.

So far, I have sold to TMR: two preamps (ARC and Mytek), three sets of mono amplifiers (PS Audio, Boulder, Clayton), a stereo amplifier (Spectron), a pair of speakers (Thiel), an FM tuner (Magnum Dynalab), a DAC (PS Audio), and a headphone amplifier/preamp (Pass Labs). 

So far, I have purchased from TMR: Internet Media Tuner (Magnum Dynalab), a DAC (Chord), a streamer (EMM Labs), and a preamp (Audio Research), and several sets of RCA interconnects (Audio Quest, Cardas).

Thinking back over these 15+ transactions, I have only had two issues: The 30 year old Thiel speakers that I sold had a minor age issue with the tweeter surround. A replacement pair was sourced from Coherent Source Service (+1 to Thiel owners group) and TMR installed them before they were sold on to a new user. We agreed on the price/cost in advance and we both were satisfied. The second issue was a partially defective digital output on the MD internet media tuner that I discovered after purchase. (TMR offered to fix it, but I chose to re-negotiate a lower purchase price). Again, win-win.

So, I am a committed repeat customer of TMR. I recognize that I might get less in trade, or pay more for a purchase, but it is worth it to have transactions that are safe and hassle free. BTW, I have been scammed on audio gear in the past, so a safe transaction is something that I recognize has value for me.

I still will selectively buy audio gear from other sources, but I either want to see it in person, or really vet the seller.

YMMV.