I can't be the only Cary Audio DMS-600 user experiencing this problem streaming Qobuz ...


While streaming Qobuz through my Cary Audio DMS-600 utilizing the Streamer 2.0 iOs app, songs intermittently stop mid-stream and jump to the next track.  I have discussed this with the good folks at Cary and they told me to sign out of Qobuz everywhere else I am logged in (i.e., my iPad, my Cocktail Audio X14 and/or my iPhone) depending which way I am controlling the DMS-600.  To no avail, songs still stop mid-play and skip to the next track.

Has anyone else experienced this and if so, what have you done to "fix" the problem?
gjspuches

Ever since posting my pausing problems with Tidal on the DMS 600 months ago, I gave up and just lived with it. My current problem is Tidal pauses at some point early on and then pauses every hour on the hour. One thing I tried this past weekend was to change my Tidal password using just letters. I then reset the unit again. The unit played for 4 hours on Sat. and 3-1/2 hours on Sunday with no problems. But today, the music paused again after the first 20 minutes. The pausing seems to get worse each day after a factory reset. My cue is always empty when I start streaming.

Is uwiikz stating the pausing problem with Tidal can be avoided if I RECONNECT to the network every time I go to use the CMS 600? I have no problems with Spotify and Vtuner. I also had no problems for 3 years until Cary upated their app to 2.0. What other audiophile streamers should I consider?

The Cary Sales Mgr. told me customers with the CMS 700 are not having these problems. Please provide your feedback as I would appreciate any help I can get at this point. Thank you.

 

 

 

 

Just a thought -- a possible solution might be to try Roon and override the Cary app and see if the issue is resolved.  I have the DMS-700 without any problems using Qobuz.

I am glad you have responded.  I thought about getting Roon, but as a DMS 700 owner, can you confirm that you have had no problems using the Cary App. While I cannot comment publicly about product specific, I do know Cary will be keeping the DMS 700 in their line as they are currently working on a new higher end model that will be out of my price range.  I told the Cary Sales Mgr. the 700 might be better suited for me, but I need to make sure I will not have any problems with Cary 2.0 app.  Please reply.  Thank you.

@vpm 

Yes, I can confirm that I've had no problems with the Cary app for the 700.  Although I'm pretty sure that the app for the 700 is different than the app for the 600.  After trying Roon I just couldn't go back to the Cary app and bought a lifetime subscription.  It wasn't cheap but worth it to me over the long run.  I was also aware of the DMS-800 under development but was told it may happen or may never happen and the price would be in the $12k range.  I personally don't think one needs to spend that much to get an excellent sounding DAC or streamer.

Well, since you brought it up, the price will be $15k.  Out of my price range and I ag)ree with you.  I cannot get Cary to admit the app is different.  All I can get is the 700 owners are having no problems and customers like me who are having problems is infitesimaI. I tried reconnecting to the network as the last respondent suggested and it worked when I was playing MQA albums, but today the non MQA music paused again after the first hour.  For someone who only streams and does not have a stored collection of music,  the $ 500 Roon price is hard to swallow.  Let's stay in touch. Thank you.