2. cables
  3. 193445-10046

How would an interconnect that seems intact in every way stop working, and how to fix?

I have a pair of Audience AU 24se interconnect cables (RCA) that I thought worked just fine, but I changed a couple things around recently in my system and had a heart attack that my system lost a channel all of a sudden.  Was able to trace the problem to one cable of this pair.  They look pristine and there's absolutely nothing visibly wrong with the cable, but I've tried it all over my system and this one cable really and truly doesn't transmit a thing.  No amount of wiggling will even elicit a crackle.  Before I try to either find a single cable (which is really thankless work):

1. What the heck could have happened?  Is there a test I'm not trying that could diagnose the problem?

2. How can you fix an invisible problem or who would you ask?

dkidknow
jafant's avatar
jafant
20,022 posts
 

dkidknow

As above, send those IC back to Audience. Keep me posted on the repair process.

 

Happy Listening!

erik_squires
16,443 posts
 

My suggestion is make your own out of Connex pure silver interconnects so you learn how to repair your own. :)

A multimeter and soldering iron are waiting to meet you.

dkidknow OP
61 posts
 

Thanks so much for the thoughtful replies.  I called Audience and without any hesitation or questions asked they told me to ship them both cables and they'd repair under warranty.  

That's the kind of company I want to deal with.  I'll be looking to do more business with them in the future.

Thanks again!

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