How reliable is PS audio equipment?


I know PS audio equipment gets wonderful reviews, however, how reliable are they?

I hear on other sites that owners constantly complain about sending their equipment back for repairs.

Also, I recently heard from PS audio that their BHK preamp is only good for 20 years due to the design.

Anyone have any opinion on this?

onehorsepony

I had a power plant premiere after 12 years it started have smoke come out of it, so glad I was in the room when it happened or could have started a fire.   Unfortunately PS audio said it was too old to fix, offered me a discount for a replacement.  Meanwhile I have a Panamax surge protector that is even older, still works fine. 

I have a PS Audio Directstream DAC, version 1 that I am still happy with , I think this DAC will probably be the next upgrade to my system 

I have had a BHK preamplifier and a BHK 250 power amplifier for probably six or seven years now. Zero problems! I turn 68 years old in August and I will not be surprised if they outlast me.

I have had a PS10 for over 10 years without a problem.  Amps sound better straight to wall, though.

@1kw 

Just upgrade your Directstream MK1 DAC with nickel audio transformers and all the other power supply upgrades (vocm mod ect...) 

I have a P15 Powerplant and used it almost everyday for the past 7 years and it has been rock solid. Love the unit and build quality, it is built like a tank, and backbreaking to move but the stereo sounds amazing with it in. The quality of life improvement of being able to start up and shut down all the equipment in the correct order is a luxury. I called customer service early in my ownership and they answered all my questions quickly and were really pleasant. I also love that one cord is unplugged and the entire system is disconnected from the outside world, I had it hit by lightening prior to my P15 purchase.