How much hum is normal from a new tube amp


I just bought a great sounding Lab12 Suara KT120 tube amp. The issue I am having is a hum that is coming from the transformers. I can hear it with no music playing faintly from my listening position 12 ft. away. The question is, should I return it, or is this normal acceptable. 

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Showing 1 response by yakbob

While I’ve found the KT-150 Tubes to be the least reliable power tube I’ve ever used, they never produced hum in my amp (primaluna evo 300).

Agree with the choir to return the amp for a refund or replacement. I had a similar issue with a Carver Crimson 250 amp and was lucky to work with a dealer who fully refunded the unit. Best of luck with your replacement.