How long is too long to wait for shipping?


Is there a common understanding of the maximum acceptible delay between receiving payment and shipping the item? What have you done when it has been exceeded?
mfkeleher

Showing 1 response by audioman4

I believe it is important to set expectations up front. If the buyer and seller agree on a proposed shipping date, then that should be honored. If there are changes to the shipping date on the sellers end, the buyer should be made aware and have the opportunity to accept or decline the new conditions. If the buyer is expecting shippment on one particular day and a week goes by with no word from the seller, that is unacceptable. Give or take one day is usually acceptable to me as a buyer imo.
Payment should be received as soon as the buyer and seller agree on terms. Or if a check is sent, when the check is received, the buyer and seller should set shipping expectations. Just the way I prefer to do business... thus far has been a successful recipe!
Happy listening,
Joe
Custom Audio LLC