I can sympathize with your disappointment, but and it’s a BIG “BUT” ,..IMO there is another a couple of key factors that drove their choice that they declined to share with you,
Simply put, the vast majority of audio dealers simply don’t take in trades on AVRs …with the rare occasional one being the rare and very VERY high-end $$$$ units that are mint and less than two years old. These high-end $$$$ ones are the rare 3 or 5 year warranty units.
The 99% of limited one year warranty units and pricepoint units swamp the market in terms of numbers ,,,we all know that. It’s a major impediment to dealer accepting AVR trades. AVRs are viewed as not LT customer investments , they are viewed as ST use units that are replaced by new tweaks or unit failure , which ever comes first . …. ergo substantive disposables that’s the arena of the big-box stores that they don’t compete in.
Q why?
A let me explain
The AVR OEM mfgs won’t service any units out of warranty , which translates quickly into an absence of available parts . AVR HDMI boards ( especially out of China ) are nortorious for common failure . Also, go and get a qualified pro tech to service one yourself these days —— good luck with that too. They refuse them now and refuse to get dragged into Frankenstein-ing repair parts.
. Dealers don’t want the taint of a pissed off customer complaint who suffers the problem of a comparatively failure that renders the resold AVR to a status of a boat anchor.
- OEM AVR mfgs annually come out with their latest flavour with its tweaks =
(a);they now only carry THOSE parts FOR WARRANTY…. Full,stop
( b) the latest and greatest tweaks …that’s the current customer interests arena … not the resale market thats a real tough sell. Hence, obsolescence in AVRs is huge, ( HINT: think bobsled to hell …) because of this consumer scent for the latest and greatest features AND the comparatively short useful life of an AVR.
(C) The pre-owned 2-channel audio market is MUCH different in that it has a niche for “vintage” units appealing to the nostalgia fan cohort …however it’s absent/nada / zippo, for AVRs = they mostly get banished to the local Craigslist marketplace . The dealer sees minimal profit and much trouble in for them keeping slow moving (if at all ) for sub-$$$$ AVRs in their inventory .
- A final cold hard fact is that the $$$ of what you propose to buy is ALWAYS a finsl tipping point determining factor on ANY dealer trade in …full stop.
TAKEAWAY
Most dealers will politely tell you upfront that they never take in 99+% AVRs for all the reasons above .
IMO your dealer , could have and should have, been more polished and attentive to you in delivering that very common marketplace reality check message.to you.
Their message to decline your AVR would have been the same, but with a much better form …your post suggests a very poor form on their part
carry on …
