HiFi Rose RS150B vs. Eversolo DMP-A10

No Eversolo product is worth $4k. They do a poor job at supporting their entry to streaming.   It's a $899 box that runs on Android 11 just like the rest of their line up. 

The better streamers use custom Linux OS and can be remotely accessed by the mfg in many cases.   I had an issue with Playlists on my Aurender N200 and they were able to remotely diagnose and correct the issue.   

You will never get that level of support with Eversolo, they have yet to correct USB issues with several DACs and there are drop out issues with Tidal since last version.    

Not sure about HiFi Rose but hopefully they have real support like Innuos , Aurender, and  Auralic

Summit backed out of their offer to replace an A6 master too, blaming it on Eversolo.     Not good ambassadors of HiFi if you ask me.   

Never any issues with Bluesound and especially Aurender.   Aurender is a different type of company.   Hardware is high end build,  really made to a different standard.   Remote support capability,  which is huge.     

I believe I'm doing fellow forum members a favor by calling out the terrible support and breach of warranty by both Eversolo and Summit.   I thought Amir was OK,  I even praised his original support publicly.   He originally offered a replacement,  i told him I didn't want to send him a working unit unnecessarily.   We gave Eversolo an opportunity to fix the USB issue that never existed when new.   Never happened.   After assuring me he would take care of this unit Amir reneged on his original offer.    Blaming Eversolo.     Total POS company.   They are launching Luxsin. A brand name designed to confuse newbie audio enthusiasts.   Luxman , Luxsin.....  stay away from both, they are throw away devices.