In recent years I've sent back or sold some well regarded speakers when they didn't have the mojo I seem to require from them in my listening space...just the way it goes. I've been much luckier with my amp and front end choices but would never blame the sellers for my sonic failures...that's kind of like whining. Of course nothing makes the cut in audio unless you get close to it for many hours as you have to drive the car to feel how it works.
Hi-end audio is a big zero
This is no knock on dealers, It's just how hi-end audio is.
I go listen to some speakers. He has them set up like crap - jammed between 3 other pair. Running on electronics I would never choose so I have to try and compensate for what I imagine they are contributing to the sound. Then after 30 minutes, I am expected to shell out the $4,500.00.
I narrowed it down to two transports from an online retailer. And who knows if those 2 are even a good choice? Told point blank, I am not allowed to buy both and return the one I don''t want. Just pick one and buy it. Shell out $1,000-$3,500 based on what?
One e-tailer will allow purchase 3 speakers totally $12K and return the two I don't want. Sorry, i have a conscience and can't do it to him.
Read all you want. Talk all you want. Listen at dealers all you want. But unless you listen in your own room, it's all meaningless. I'm talking even just 5 to 30 minutes can be all it takes. But that is basically impossible.
Sure you can buy and sell on A-gon or Ebay if you find what you want have the time to go through the process.
If the prices weren't so high or I did not care about sound quality maybe it would not matter.