We like to have local dealers that have all the greatest stuff, and we can go in and give it a listen. Hopefully they are conscientious enough to discern if you are there to spend money and therefore spend the time to set things up for you properly in the space they have. Mind you, it will never match our space but it should give you a hint, right? Well, there you go! You have a mortgage or a lease. But then we want to hear them in our homes to make sure. It's not unreasonable but here's the thing. It is costly! Either in shipping or in delivering there are cost. Think about it, vehicle cost and maintenance, insurance, fuel, and don't forget tribute to the state in licensing and taxes. Shipping is fraught with costs as well. Is that on them or you?
Don't forget labor!
What's the answer? Only you can choose. A brick and mortar that you can visit and understand it will cost more because of these things or online and cheaper with less actual exposure to the product or poor customer service.