Have a look at your remote. Sometimes if you push a button down a little too hard or at an angle, it will get stuck underneath the face. It happens all the time with my Wadia remotes. The rubber buttons have a hard time sliding when they come in to contact of the metal used to make the remote. That's probably what happened to Xti16's Bryston. I'm not too familiar with the remote that comes with the Anthem, but its worth looking at. It drove me crazy until I finally figured out what was happening.