People on eBay can claim whatever they want.
I'm not sure what recourse, if any a manufacturer has against someone making false claims to be a dealer of their products, but I know it's not uncommon.
I wouldn't have done it for a headphone cord, but when making larger purchases I often look on the manufacturer's website to confirm a dealer is authorized.
There's a lot of grey market and counterfeit stuff on eBay and I don't think it's policed all that well.
I'm not a Grado fan or anything, the only thing of theirs I own is a cartridge that came on a used table I bought. It's lame that your cord gave up the ghost so soon. I can't think of any of mine that have failed, although we all know that cables can and do fail. That in itself for me would probably be reason enough not to buy from them again.
They do however make it crystal clear what they will and won't support.
I'm not sure what recourse, if any a manufacturer has against someone making false claims to be a dealer of their products, but I know it's not uncommon.
I wouldn't have done it for a headphone cord, but when making larger purchases I often look on the manufacturer's website to confirm a dealer is authorized.
There's a lot of grey market and counterfeit stuff on eBay and I don't think it's policed all that well.
I'm not a Grado fan or anything, the only thing of theirs I own is a cartridge that came on a used table I bought. It's lame that your cord gave up the ghost so soon. I can't think of any of mine that have failed, although we all know that cables can and do fail. That in itself for me would probably be reason enough not to buy from them again.
They do however make it crystal clear what they will and won't support.