Headphone cable, what do you do?
When I was looking for a similar length extension cable I read a lot of good things about the Grado cable, but ended up buying one from Pro Audio LA. It's made out of Canare Quad L-4E6S with a Neutrik Gold connector on one end and a locking connector on the other and has a lifetime warranty. They have an ebay store or you can buy direct from them. It costs about the same as the Grado cable. |
It's usually pretty easy to find information about warranties on most manufacturer's websites: "Only products purchased from an authorized Grado reseller will be honored under our warranty program. Grado resellers are not permitted to offer merchandise through any online auction services; hence any products purchased this way are not covered under our warranty program. When purchasing a Grado product please keep all receipts, for they will be needed to have warranty service performed." This agrees with what you were told about buying the cable on ebay. I'd say your issue is with the reseller, not Grado. https://gradolabs.com/company/where-to-buy |
People on eBay can claim whatever they want. I'm not sure what recourse, if any a manufacturer has against someone making false claims to be a dealer of their products, but I know it's not uncommon. I wouldn't have done it for a headphone cord, but when making larger purchases I often look on the manufacturer's website to confirm a dealer is authorized. There's a lot of grey market and counterfeit stuff on eBay and I don't think it's policed all that well. I'm not a Grado fan or anything, the only thing of theirs I own is a cartridge that came on a used table I bought. It's lame that your cord gave up the ghost so soon. I can't think of any of mine that have failed, although we all know that cables can and do fail. That in itself for me would probably be reason enough not to buy from them again. They do however make it crystal clear what they will and won't support. |
