I agree, at this point, without further information, this unfounded slam against TMR. I've had several successful transactions with them. As for shipping components, virtually every retail establishment I've ever dealt with required signature on delivery for expensive components, some will allow purchaser to choose no signature.
Has anyone had problems getting their money refunded by The Music Room?
That about sums up my experience with trying to get my money back from The Music Room after returning expensive gear in showroom condition. Several weeks ago I was told that the problem was with my bank in processing TMR check. Still haven't seen the check nor a statement of my account with they charged against it.