GIK alternatives


Last month, an audiophile colleague inquired about GIK acoustics on this forum. I shared my experiences as a longtime customer. I pointed out episodic challenges with build quality but a highly responsive staff. I have changed my impression and would not recommend them. GIK has recently changed CEO and several longtime colleagues appear to have left. Their prices have increased, especially for shipping. I’ve been attempting to place an order by phone without success. And their product lead time is extraordinary. For example, I was informed that routine scatter plates would not be shipped out for 2 months. They’re having problems. Any recommendations for alternative companies?

wfowenmd

Showing 6 responses by wfowenmd

I received a pair of wood ATS scatter plates that were custom stained. They are handsomely made. From order to delivery was < 2 weeks. Price was fair. Thank you for the recommendations everyone. It is hoped that GIKs founder/owner and original CEO has experienced an important business lesson.

Thx for the suggestion. Is there a company that you‘ve used with a positive experience?

I just ordered from ATS. What a positive difference. My diffusion panels will be built and shipped in 2 days. I’ll update you on the quality. Thx again!

Thank you for the great list of alternatives. Hopefully GIKs new CEO is listening to the unofficial market review offered here. 

I direct my comments to Glenn as a longtime customer, retired C-suite executive of a Fortune 200, and b-school prof. Your explanation is greatly appreciated. Your candid ownership of the problem is of course the first step of crisis management. That you’ve done admirably.

We’ve all recruited the wrong leadership talent, especially when there are pressing market exigencies. Fortunately as evident from this Forum, you enjoy a loyal and patient customer base. GIK is not Harley, where your customers tattoo their loyalty. But your customer demographics span the AARP to the TikTok generations. My sincere wish for recovery and business success.

As GIK enters a phase of unanticipated accelerated growth, remember to smile — it’s a good problem to have!