For ARC lovers, Problems?


I had a ref 6 which I liked a lot and had no problems with. I upgraded to the ref 10 which sounded appreciably better but I ended up with a number of problems that I could no longer tolerate. I have a new pre which is very good but is not nearly as exciting as the audio research sound.
From your experience with Audio Research is this a good idea going back to the ref 6 with the hope of upgrading it to the SE? Or will I regret it due to reliability issues? There are pages on Audiogon concerning ARC reliability issues and I don't want to jump feet first into another expensive audio quicksand.
Any opinions or advice would be greatly appreciated.
Thank you.

roxy1927

Showing 1 response by richopp

ALL manufacturers have issues occasionally, just like all auto manufacturers or anyone who makes complicated products.

For example, EVERY Phase Linear amp I ever sold failed soon after purchase.  Same with almost all Nakamichi products, which tended to fail after about a week or two, and Crown was not much better.

It happens.  The very first ARC D-150 shipped to my shop arrived DOA.  I had to pay shipping back, by the way...Bill ran a tight ship when it came to money!

My suggestion is to ask ARC WHY, after their factory service, the product keeps failing.  If they have a reasonable answer, fix that issue.  If not, they are a pretty good company, and you may have purchased a lemon.  See your dealer and they will work something out with ARC if they are any kind of dealer at all.

Good luck!