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FEX EX Damaged New Legacy's

I just had to refused shipment on a pair Legacy Foundation subs. They were skidded, stood on end, strapped, and very nicely packaged. But....two big holes in the upper part of the corners revealed a nice blemish/scuff and  indentation on the front of one of the speakers. The Foundations use no grill, so what's visible is going to be REALLY visible. At a list price of 4350.00 dollars a piece you would think whoever checkmarks the damage at Fed Ex would have a look. I say that because the driver admitted his paperwork showed " damaged" ... I took pictures, called my dealer and he's taking care of it. I'm not a bit concerned as Legacy has always been super to deal with. Crap ...... 
nitrobob

Showing 3 responses by nonoise

nonoise's avatar
nonoise
10,581 posts
 
Who's the prude who had tubebuffer's hilarious post deleted?
nonoise's avatar
nonoise
10,581 posts
 
Was that from the novella with Fabio on the cover?
nonoise's avatar
nonoise
10,581 posts
 
It all depends on the individual and not the company, when it comes to handling the product. Claims are another issue. I had an acquaintance who worked for the Post Office and whenever they got a FedEx package, they'd bank it off the wall so it could slide down into the big canvas cart with the FedEx label on it for them to pick up later.

There's always someone like that Jim Carrey character in the opening scene from Ace Ventura, Pet Detective.

Not something I would do.

All the best,
Nonoise
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