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FEX EX Damaged New Legacy's

I just had to refused shipment on a pair Legacy Foundation subs. They were skidded, stood on end, strapped, and very nicely packaged. But....two big holes in the upper part of the corners revealed a nice blemish/scuff and  indentation on the front of one of the speakers. The Foundations use no grill, so what's visible is going to be REALLY visible. At a list price of 4350.00 dollars a piece you would think whoever checkmarks the damage at Fed Ex would have a look. I say that because the driver admitted his paperwork showed " damaged" ... I took pictures, called my dealer and he's taking care of it. I'm not a bit concerned as Legacy has always been super to deal with. Crap ...... 
nitrobob

Showing 2 responses by nitrobob

nitrobob OP
238 posts
 
gakerty

That's why I sent the entire skid load back back. I thought about keeping the undamaged one as it was individually boxed. But felt I'd be best served to just keep it simple ..
nitrobob OP
238 posts
 
three_easy_payments

It WAS freight. Fed Ex has a freight line. I had an appointment scheduled to deliver just like my previous deliveries from Yellow, Roadway, etc. that has delivered my previous Legacy’s .. The truck had a lift gate, pallet jack, and every item on this truck was on a pallet
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