Fed Ex makes good

Just a quick shout out to Fed Ex. I recently sold an amp and shipped it out of state. I used Fed Ex and purchased additional insurance, just in case. Well, as bad luck will have it, one of the type 45 tubes broke in transit. My buyer sent me a single picture of the broken tube still sitting in the bubble wrap. I mentioned that I would replace his tubes and asked for some additional pictures that the Fed Ex claims page said would be useful.

Well, even though I never received any additional pictures, and an opinion that he doubted that Fed Ex would make it right, they did! I sent my request with the one picture and got a reply 2 days later saying my claim had been approved. 3 days after that, I received a check in the mail.

Way to go Fed Ex!!