FED-EX ground and SMART POST..........It travels around the US with no place to go


I bought a 600.00 piece of audio to be shipped by Fed-Ex ground....Some how the seller decided to ship it Fed-EX Smart Post....Which is not "Smart".........The package leaves Alabama and travels for days and ends up in Troutsdale , Or which is a depot for Fed-Ex.......It lays in there for 4 days untel someone sends it over to USPS.....Now the tracking number doesn't work anymore so I don't know if it will ever show up...... I took the  tracking number to the post office and they can't track it ether.......Now you would say that the tracking number system is different, but this package has always had a USPS tracking number (22 digits) that you could only access through the Fed-Ex tracking system.......The people tell me when it is handed over to the Post office then I can access the tracking number through the USPS system......Do you think I'll ever get my package or my money or anything ?????   Beware "Smart" "Post".........POISON FOR SHIPPING
autospec

Showing 3 responses by inna

I only have experience with UPS Smart post. No problems, just one day longer than regular UPS.
Always ship and have shipped packages with equipment air, ground is rough and not as reliable.
Still it's all not too bad. The packages never left the country and they always arrived eventually. Shipping is getting more expensive, and there appears to be even less reason to save on it unless you just have to. 2-3 days regular air shipping via any carrier seems to work fine for now.
2 out of 500 is big percentage, 2 out of 50000 is okay but still not great.