Eversolo DMP-A8 bypassing my preamp despite setting to fixed volume out


Fellow Audiogoners,

 

I’m at a loss for what’s going on in my system. I recently rearranged some of my components in my shelving and after reconnecting everything back up, I’m getting no ability to control volume with my preamp, AR Ref 5se.

Previously, my setup was Eversolo > Lampizator Amber 3 DAC via USB > AR Ref 5se via RCA > Bryston 14BSST2  via XLR > Aerial Acoustics 7T.

I was extremely happy with my sound quality and managed all volume control with the Ref 5se. That is, until last night. After removing/rearranging components and reconnecting everything, the Ref 5se has merely turned into a bypass unit. I can only control volume by way of the volume control of the Eversolo. 

To troubleshoot, I tried to restore the Eversolo to factory settings but no dice. I tried disconnecting the power from both Eversolo and Lampizator to allow a power cycle but no luck. I tried changing the settings within the Eversolo to allow volume pass through but no changes. Theoretically by enabling volume pass through, should disable the preamp section of the Eversolo and pass a signal only to the Ref 5 se. It’s not happening. It merely cranks the volume of the Eversolo to max (0) and my Ref 5se is set to zero volume and I still get max output from the Eversolo.

Ironically, when I turn off the Ref 5 se, all signal is lost. Hence the bypass only situation. To boot, I had never tampered with any of the Eversolo settings prior to rearranging my components. It was a simple turn on Eversolo, USB out to Lampizator and all volume control taken care of by whatever preamp was in place.
 

I’d appreciate any insights or help from anyone who may have experienced this situation. 
 

Thanks!

swhite007

Sounds like something wrong with the ar 5se and only the 5se. Cause I have some experience with a dac come with the pre stage. You can just treat it as a pre or let’s call it pre-pre amp, like a phono pre with Potentiometer, or a preamp before an intergrated.

+1 Try to adjust the volume by the knob. It’s the only way to totally make sure the volume is ’’not adjustable’’ but not something wrong with the remote.

Good morning all!

Im very happy to report that the problem has been solved.

Thank you so much for all of your responses and suggestions again!

@alvinnir2  was crucial to me resolving my issue. It was a glaringly obvious misstep on my behalf when I hooked everything back up. While I was so focused on the issue being an input issue, it was all about the output. The Ref 5se is rather new to me and when I rearranged my components and reconnected, I reconnected my amp to the ‘record out.’ As soon as I read the response from @alvinnir2 when I awoke this morning, it hit me like a tone of bricks. I had disconnected everything before going to bed last night with the intent of working on a fresher brain this morning. Thank you s@alvinnir2 !

I am grateful for forums like this as there are so many awesome folks who take their personal time to share their experiences, wisdom, insights and opinions to aid in the betterment of the end user experience of others in their musical journeys. I thank you all for your contributions. As I sit here writing my response, I am blissfully enjoying some amazing music again. Cheers to you all and happy listening!

Best,

Scott

@swhite007 I suspect you have your amps plugged into the "record" output.  Switch to Main 1 or Main 2 and you should regain your hearing.