Emotiva not so good


Emotiva amps are good until you hear another brand in the same space.
golferadam

I have to say my experience with Emotiva has not been good. I am in the process of sending back my second sound processor.  This last one, the XMC-2 was used for less than 10 hours. A customer service representative suggested they were making a significant accommodation, above company policy, by sending me a UPS shipping label. My previous processor had difficulties recognizing my AppleTV. Hardly an obscure product for a home theater. The representative at Emotiva at the time, literally told me that if I wanted a product that would work right out of the box, I should consider one of the more commercial brands like Pioneer. I'm not joking. If anyone wants to buy an XMC-2 that will be coming directly from warranty repair, please DM me. I'm open to offers. Tired of dealing with this brand. I gave it more than one shot. 

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Update to my previous post, I am now sending back my Emotiva XPA-5 for warranty repair. This is the third Emotiva product in a row that will require warranty repair (two processors and now an amp). Emotiva requires that I pay for shipping. Each of these repairs have cost me time and money. Am I really just unlucky or are these badly manufactured? Emotiva didn’t offer me anything other than "standard warranty" service even after I continued to support and buy their equipment. These products are just absolute garbage. Not even close to high end. Avoid this company and products.

I bought an xpa 3 DR for HT, You pay a little more for the DR, brand new from Emotiva and it was DOA, wouldn't they test there amps before shipping? They sent another no questions asked before I even sent that one back. I thought the customer service was great.  Paul Mcgowin is there biggest salesman since posting his personal HT setup using an emo amp! 

 

Emotiva not so good


Emotiva amps are good until you hear another brand in the same space.

In other news, water is wet.