Hi Elrog,
Unfortunately, one of my ER300B started failing again. This is a revised version that replaced my original pair last August. It keeps cutting out and making noises. I can turn amp off and take tubes out for a while and then it works for a while and quits again. Sometimes it won't even start up so it is definitely bad. I didn't use the tubes much at all after I received the replacement pair last August. So, they have less than 100 hrs.
I have been trying to contact Matthias as he instructed in August but haven't received any reply so far. I hope someone in Elrog can take care of my case. (For the record, I copied email exchange from last year).
I think ER300Bs (with ER845) are the best sounding tubes out there. I really hope that the company can back their products and take care of their customers.
Let me know how I can proceed to get replacement tubes.
Thanks.
Byung
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mk_August 28, 2015 2:30pm
Hi Byung-Hyun,I will send You the tubes on Monday. The transfer time is about a week.
And please, if You have some trouble with the replacement tubes send me an eMail toklepper@xxxxx.de ....
;-))Best regards, Matthias
Report th
Unfortunately, one of my ER300B started failing again. This is a revised version that replaced my original pair last August. It keeps cutting out and making noises. I can turn amp off and take tubes out for a while and then it works for a while and quits again. Sometimes it won't even start up so it is definitely bad. I didn't use the tubes much at all after I received the replacement pair last August. So, they have less than 100 hrs.
I have been trying to contact Matthias as he instructed in August but haven't received any reply so far. I hope someone in Elrog can take care of my case. (For the record, I copied email exchange from last year).
I think ER300Bs (with ER845) are the best sounding tubes out there. I really hope that the company can back their products and take care of their customers.
Let me know how I can proceed to get replacement tubes.
Thanks.
Byung
----------------------------------------
mk_August 28, 2015 2:30pm
Hi Byung-Hyun,I will send You the tubes on Monday. The transfer time is about a week.
And please, if You have some trouble with the replacement tubes send me an eMail toklepper@xxxxx.de ....
;-))Best regards, Matthias
Report th