Electrostatic Speakers


I have been lusting after a pair of electrostatic speakers for my entire life. When I was a kid the Infinity Servo Static was the big dog in town. I heard a pair of stacked (4) QUAD electrostatic when Mark Levinson was saying they were the only speakers up to his standards.

So, It was with great excitement when I ordered a pair of QUAD ESL-2912 speakers. I set them up in my listening room and they were fantastic. Even the bass was impressive, tight and went very low. However not the bass output one would get from a big powered sub-woofer. One night I was playing internet radio and I heard thunder. I walked outside and there was no rain. The thunder was coming from the speakers! Not loud but deep and tight.

I have owned lots of speakers over the years. I sold stereo systems for years when I was younger. I worked for AR for a few years. In all those years I have never heard any speaker that came close to the QUAD ESL-2912 for clarity and transient response.

Then one day the party ended. One of the speakers made a loud single CLICK, just one and then back to normal for days. Then it got much worse. It clicked and thumped every few hours. Then it clicked and thumped every few minutes.

I sent an email to the Distributor asking what to do. No answer. I sent a few more emails, no answer. The clicking was making me nuts so I removed the back cover and disconnected the panel, there are five, that was making the noise. All was back to wonderful except the left speaker was a bit softer in volume than the right speaker.

Over the next few months I sent more emails and my tone turned angry. Finally they sent me a replacement panel. Before the replacement panel arrived more panels went bad in the first speaker and then the second speaker.

Next we shipped both speakers to the factory repair center. Six months they returned with banged up cabinets, torn speaker cloth and one speaker still not working!

So my $ 13,000.00 dream speakers have bitten me. Years ago I had KLH 9 speakers (also full range electrostatic) and never had trouble with them until they died and couldn’t be rebuilt.

Any of you have experience with QUAD electrostatics? Some people say a rebuilt pair of the old ones are way better than the new ones. I assumed that new modern manufacturing methods would have made the new speakers super reliable.

Thoughts?? Am I within my reasonable rights to sue these guys?
davidclarke
I would prefer to just have the speakers I paid real money for working as advertised. 
I’ve been an electrostatic guy for many, many years going back and forth with panels and conventional speakers over 35 years. Had the original ML CLX (had no bass but boy a midrange to cry over) and then Sequels and Sequel II. Just couldn’t get the bass/panels to integrate well. Then 20 some speaker later I bought the new Sound Lab Majestic 545’s (had them custom made in Birdseye Maple) was very excited but after 3 months and with many different amps just could not get them to sing. Roger West was kind enough to take them back. Boy I really wanted them to work. Went back to cones then about a year ago decided to try the Sanders 10e speakers. WOW! WOW! Yes amps make a huge difference and finally have settled on ones that make me forget about everything but the music. Maybe just maybe I’ve found audio nirvana at least I’m not looking or even dreaming any longer.

HAPPY HOLIDAYS to ALL

(Dealer disclaimer)
I have been using since last 6-7 years, Electro Stat speakers from a company from India called Cadence Audio . I have their flagship model ARCA, which are hybrid type with 12’ woofers. With 91.5 dB sensitivity and 8 ohm avg., my 35 wpc tube amp drives them comfortably.
I had upgraded the capacitors ( OIMP V-Caps) , Resistors ( Duelund CAST carbon ), internal wires, etc.
I find them to be very precise and especially on mids and highs , they are terrific !
I thoroughly enjoy them and do’t think of going back to cones .
I do’t think they have established dealers network in USA , so these ARCA  from Cadence Audio may not be familiar in USA.

My favorite of all speakers, over the years, was, without question, the Apogee Duetta Signatures. They require a bit of space and at 2 ohm, demand a great deal of good power, but when set up properly, they make the closest thing to a live performance, I’ve ever heard.
Now that I no longer can handle the scope and volume of a live performance, for the many hours that I spend listening to music at home - I am much more interested in a speaker that will create a large, detailed, yet musical stage at more moderate levels. I can’t help but believe though, that either the Sanders or the Sound Labs would do an incredible job at that or full size orchestrate alike...Jim


I presently am a "long term owner" of Soundlab Ultimate II's. I purchased them back in 1999. My Soundlabs have the "original panels" and I can say with utmost confidence that my speakers have kept me satisfied and never a moment have I ever considered another speaker! My original panels have "never" been back  to Soundlab for any reason. I have covered my panels since the beginning of this odyssey with bed sheets  when not in concert status. I do not know for sure but maybe this has helped to keep dust at bay and contributed to their longevity.  They are never over driven . My amps are NAT Se2Se  and the sound is to die for. Getting the components and cables up stream to your satisfaction will greatly pay big dividends not necessarily the most expensive or exotic products.  Each listener has their biases I have mine. My Soundlabs have kept me away from the merry-go- round upgrade disease .... many many  THANK YOUs to Dr. West for his creation.  I don't visit here too much anymore it can keep me  state of "what if" . My nirvana is here listening to my babies. Happy Listening.... 
The newer Quads are still basically an ESL 63 with better cabinets and looks. My ESL 63’s were purchased from Electrostatic Solutions and are 7 years old now. Totally rebuilt with upgraded power supplies that took this speaker to another level, the power supply being the key. I added 2 small 8: subs crossover at 40 Hz, and all I can say I’ve heard speakers in the 15K and range that cannot touch the Quads, tone-wise, size, and placement, all cone speakers push sound at you, B3 organ sounds like notes not like the organ, same very piano, Vocals tight, but lacking real body and tone. Quads still rule, and they won’t cost you an arm and a leg. Buy a used pair send them to Kent at Electrostatic solution and you have a world-class speaker that will play as loud as is natural, not headbanging though. Quads may have some limitations but what they do well no muti-driver cone speaker can do it. I owned a lot of cone speakers and loved a few, Dynaudio Confidence 5’s come to mind. But very few I could live with long. Look at how many same brand speakers you see for sale over and over and over. Not Quads, you own them for life if you have the experience to enjoy what they do so well.
I see this thread is quite old, but allow me to tell you about my saga with 989s when I was still living in England.

I heard a pair at the London Hifi Show soon after they launched and, well, let’s just say they blew me away completely.

So I went home, offloaded some gear and ordered a pair. I won’t say where from because the very well known dealer is still trading and had nothing to do with the awful issues that started almost as soon as I fired up the first pair out of the box, making that crackling and thudding noises that are familiar to many ESL owners up and down the years - but right out of the box when brand new!

My dealer, who was amazing throughout and even visited me to check things out, then arranged for a new pair to be delivered. Same issue. This went on until I reached, wait for it, the 5th pair and they ALL had the same problem...

As a pattern had formed, I decided to bow out and was given a full refund. It was heartbreaking.

It transpired that it was around this time that Quad ESL manufacture had moved to China. From what the OP is saying here, it looks like the glue issues persist to this day. In fact I know they do through conversation with someone who repairs Quads as a hobby. He is often doing rebuilds to overcome this issue, even on the latest pairs.

Prior to this purchase, I had owned a couple of pairs of 63s at various points. I loved them but this was the time in my audiophile career when I was curious about lots of speakers and I inevitably traded them for something.

Another audio dealer friend would generously allow me to take home his shop "retro display" pair of 57s every now and again. I absolutely loved them, even though they clearly needed some servicing.

Fast forward to moving to the States and, after many years of casually looking, about two years ago I located a very unspoiled 1978 pair of 57s and I pulled the trigger.

So far so good, and I have had the rectifiers rebuilt and also had the treble clamps fitted. Nothing comes close to them in terms of that core strength of Quads, the irresistible mid-range.

The 57s are definitely a forever speaker. I do have a cone driven pair of Thiels as my daily drivers, but the Quads come out every few weeks when I lust after more of their magic.

It’s horrible to read that people are still buying their dream speaker, at huge expense, only to be let down by the build issues. The solution is to get an expert repairer to strip them down and make them good. Personally I think Quad should paying for that each and every time for pairs that are still under warranty.

Not the revered company it once was. I highly recommend Ken Kessler’s book "Quad The Closest Approach" that reminds us of happier times at Huntingdon.


Hi

I have a small business selling HiFi out of my house.  Here in Maine there are very few options for stuff like Quads.  So I asked for and got the local dealership.  Opening order was for a pre-amp, power amp, and speakers.

We set it all up - the pre-amp hummed, the power amp got too hot the speakers were wonderful!  We had the power amp fixed and sold it for cost on eBay.  Sold the pre-amp for cost on eBay.  The hum was very low but still I wanted no hum.

Hooked the speakers up to Benchmark power amps, 2 mono blocks 250 watts+ per side.  They were wonderful speakers.  And they were wonderful for around 18 months.

Thank goodness I didn't sell any speakers to customers!!

Factory says they have changed glue and fixed the problem.

Mine are in the factory boxes, all panels replaced and for sale.
I have no idea if they will hold up this time or not.

I am in a smaller room now so I figured I would let them go.