Ebay selling my missing amplifier


8 months ago I sent an amplifier to europe for upgrades. The amp went missing and there were investigations that went unresolved. I happened to be searching on ebay and noticed the amp and when I magnified it Bingo the serial number was same. It is an ebay seller store that is listing it. Ebay has not yet responded after several attempts. What next?

snook2

Showing 2 responses by mashif

No they don't. I shipped a speaker by FedEx and it disappeared. They contract third party companies to make deliveries and the only "proof of delivery" is a piece of paper that says Delivered. No accountability, no investigation, no payout. 

The paper said Delivered. End of claim. 

FedEx and UPS don't operate the same way. UPS has its employees handling your package from beginning to end. FedEx contracts with 3rd party companies for local delivery. Those employees are directly responsible to their company, not FedEx. They just show FedEx a paper receipt saying something was delivered, especially in rural areas.

But FedEx has no direct way to interact with the delivery driver to trace your package. If the driver says they delivered it, end of story. You have to deal with the person you sent it to.